FAQ
If you have other burning questions we weren’t able to address here, feel free to email.
Shopping
Yes, all our sarees, stoles, shawls, bedsheets, cushion covers, and other items are 100% handmade by skilled Indian artisans using traditional methods.
Each product page includes detailed descriptions, fabric details, size specifications, and clear images. If you need more help, feel free to contact our support team anytime.
Yes, you can place an order as a guest. However, creating an account allows faster checkout, order tracking, and access to exclusive offers.
Once your order is successfully placed, you’ll receive a confirmation email and SMS with your order details
Payment
We accept all major debit/credit cards, UPI, net banking, and wallet payments. Cash on Delivery (COD) is also available in select locations.
Yes, our website uses secure payment gateways with SSL encryption to ensure your personal and payment information is fully protected.
Absolutely! During checkout, select UPI as your payment method and enter your UPI ID or scan the QR code to complete your transaction.
Orders & Returns
Once your order is dispatched, you will receive a tracking link via email and SMS. You can also log in to your account to track the status.
We accept returns only in case of damaged or incorrect products. Please inform us within 48 hours of delivery for any issues. Products must be unused and in original packaging.
Orders can be cancelled within 12 hours of placing them or before they are shipped. Once shipped, cancellation is not possible.
Orders are usually delivered within 4–7 business days, depending on your location. Handmade products may take slightly longer during peak seasons.